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Support

We're a small team and we read every message. Here's how to get help with Dada.

Contact us

The fastest way to reach support is by email: mail@multiangular.com.

Please include your device model, iOS version, app version, and a short description of the issue. Screenshots help a lot.

Response time

We aim to respond within 2 business days (Mon–Fri, Berlin time). Complex issues may take longer while we investigate.

Account and sign-in

For trouble signing in, password resets, or deleting your account, email mail@multiangular.com from the address linked to your account.

Account deletion requests are processed within 30 days as required by GDPR.

Billing and subscriptions

Purchases and subscriptions are processed by Apple's App Store. To view, change, or cancel a subscription, open Settings → [your name] → Subscriptions on your iPhone.

Refund requests for App Store purchases must be submitted through Apple at reportaproblem.apple.com. We can help you with the next steps if Apple declines.

Bug reports and feature requests

Found something broken or have an idea? Email mail@multiangular.com with the subject line "Bug" or "Feature". We track every report.

Provider

Multiangular UG (haftungsbeschränkt) Urbanstraße 71, 3. Hof, 4. TRH, 10967 Berlin, Germany Email: mail@multiangular.com